CRO Performance Guarantee

Unlock guaranteed conversion rate improvements or walk away risk-free. Fresh Egg co-invests in your success, ensuring real results.

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We’ve earned millions for our clients working as the CRO extension to their digital teams with our Performance Guarantee. Our award-winning strategists and in-house developers will work with you to audit your setup, understand your users, and build experiments that transform your KPIs.

CRO Performance - Guaranteed!


Some brands find it hard to commit to a 12-month contract for CRO services. With our Performance Guarantee, your project starts with a discounted trial period. The power is yours; you can stop the programme early if we don’t meet your uplift target within that time. If we achieve the target you set for us, our programme will continue for the rest of the year with new, more ambitious goals.


40% win rate

We deliver consistent success for financial services and insurance clients. Our prioritisation framework picks out the tests with the best chance of producing uplift.



+32% Revenue

Retail clients see their investment doubled within the first six months. Our focus on revenue impact means we hit your commercial targets in record time.



£2.6m in one test

We unlock millions in extra revenue with incisive test concepts. By finding out what motivates your customers, and targeting those factors, we can reshape user behaviour.


I have never felt more confident in a site testing strategy. I have presented these results to the board and 70 branch managers, and they have been met with applause (literally!). The fact that bespoke audience segmentation is now in place within our analytics data also means that, for the first time, we have a clear and accurate picture of performance and can take confident and decisive test actions as a result. Exceptional work."

Anna Macleod, Marketing Director at KFH 

Anna Macleod, Marketing Director at KFH 

The CRO Performance Guarantee

Our CRO Performance Guarantee is a comprehensive, three-step process designed to ensure success:


  1. Forecasting Value: We use historical win rates, average uplift data, and revenue and conversion data from the past 12 months to forecast the value your CRO program should deliver.

  2. Co-Investment: We co-invest in your CRO program, running it at a significantly reduced cost during the start of the programme. You can exit the contract with no questions asked if we don't achieve the projected uplift by the agreed time period.

  3. Agreeing on Performance Targets: We set a performance target based on the forecast, outlining the expected monthly additional value over 12 months.

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Curious to see what we can do for your business?

Give us some headline numbers to get the ball rolling. We will set up a strategy call with one of our CRO team.

What does optimisation look like?


Our work follows a continuous “test-and-learn” pattern. We analyse user behaviour, design website optimisations, then challenge our ideas with A/B tests.

Our CRO optimisation process

Understand your users

We find meaningful patterns in your analytics data and explain them with user research. Our strategists will apply the most effective techniques for understanding your customers, such as user testing, surveys, heat-mapping, and screen recording, building a library of behavioural insights that empowers your whole marketing team.

Fresh Egg quickly achieved impressive results, allowing us to further invest in their CRO services and increasing the pace of testing and UX improvements on our website.

Sarah Leach, Head of Marketing and eCommerce at Marshalls 

Sarah Leach, Head of Marketing and eCommerce at Marshalls 

We prove the value of optimisation

Validating our optimisation concepts with A/B tests allow us to measure the impact of our work, so you can see exactly how much revenue we contribute to your business. At the start of a new project, we forecast the uplift we expect to deliver and set ambitious targets for you to hold us to.

Fresh Egg was already running successful A/B testing activity on our site, so when they suggested we personalise our site for different visitor types, we trusted their advice... The results have been excellent, and to be honest, we’ve been surprised by the volume of additional sales achieved.

Lynsey Wellman, CEO at Wineware

Lynsey Wellman, CEO at Wineware

Embrace experimentation

Investing in a CRO retainer helps build a test-and-learn culture throughout your business. A/B tests and CRO research give you deep insights into user behaviour so you can prove things work before you build them. We will benchmark your CRO maturity and provide the training you need to outgrow us as soon as possible.

Our results speak for themselves

A CRO agency you can work with


To achieve long-term growth, you need a CRO agency that holds itself accountable. We work with you to set bold revenue targets every quarter.

The Performance Guarantee model

We forecast our impact, set clear targets for increasing your conversion rate, and ask you to hold us accountable. Your project starts with a reduced rate trial period, so you can start an experimentation programme with less risk.

Uplift in days, not months

We have everything needed to run your CRO programme in house, including a team of experienced A/B test developers. Together with our robust workflows and award-winning strategists, that means we can get your first test live in days, rather than months.

Industry specialists

We’ve optimised retail websites, SaaS, finance, media, non-profit and more. Insights from our test archive gives us a head-start on each project, helping us to generate and prioritise optimisation ideas, so you see results much faster.

We partner with ambitious clients to consistently exceed the targets they set for their websites. Conversion rate optimisation follows a regular cycle of user research, ideation, and testing, which allows us to optimise digital experiences systematically. A/B testing also measures the commercial impact of our solutions so clients know exactly how much extra revenue our work earns them.

Seb Larsson, Senior CRO Strategist

Seb Larsson, Senior CRO Strategist

Get more from your website

Get more from your website - guaranteed!

Working with us keeps your most important marketing tool razor-sharp so all your campaigns make an impact.

  1. Our monthly costs depend on the number of A/B tests we implement, which varies according to your traffic and the capacity of your team. We aim to deliver a positive return on your investment as soon as possible, which is why we offer a Performance Guarantee. The Performance Guarantee model is designed to make sure you only invest in a 12-month contract if we are sure it will generate ROI. The trial period is billed at a reduced rate, and you only pay our full rate once we have met your uplift targets. If you would like to talk about the cost of a project you have in mind, get in touch.