We're proud to have worked with and supported many charities in optimising their online performance to increase revenue and supporter engagement.
Our recommended user-research-based optimisation of Diabetes UK's website increased online donations by a significant amount.
We captured user needs and created actionable personas and User Experience recommendations with immediate actions for the charity.
Our work increased the number and size of donations the RSPCA's website generated. At the same time, our coaching enabled them to bring experimentation in-house within a year.
Our audience research for The Health Foundation helped them drive measurable engagement across their primary digital marketing channels.
Our three-year digital marketing strategy gave the UK charity a raft of insights to better engage with donors.
We helped the RSPCA recruit people into key digital roles as part of their digital transformation aspirations.
We helped Rainbow Trust get the most from their Google Ad Grants funding and overcome their digital marketing challenges.
Our critical user research for the UK charity saved time and money on scoping a new website.
Our performance experts assist in-house teams with ongoing projects, devise audience research solutions, and implement experimentation programmes to improve donation performance, increase much-needed revenue, and deliver substantial ROI.
Our award-winning approach to audience and user research enables us to provide vital, crucial supporter insight. We use qualitative research techniques and quantitative data analysis to learn more about users' needs, behaviours, and experiences around your charity and others within your space.
Whether through a project or as an extension of your internal team, we use research, experimentation, and brilliant design to significantly impact your charity by creating excellent user experiences that deliver an enhanced user experience.
We help charities optimise vital data. From an initial audit providing intel on data gaps to ongoing support across the data collection and reporting cycle, we will provide you with insight to drive critical income streams and boost supporter engagement.
Watch this video, featuring Kate Phelps from Rainbow Trust and learn how we helped them with getting the most from their Google Grants funding and supported them with other digital marketing challenges.
"We worked with Fresh Egg earlier to refresh our user personas and to conduct a UX review of our websites. The team were fantastic to work with, incredibly knowledgeable and skilled at guiding us through the process. We are implementing many of the recommendations already and have a clear path forward for our website's experience. Anecdotally, colleagues commented that the workshops were really productive and hugely collaborative.
Antonio Upali, Head of Digital, National Literacy Trust
There are many donation platforms on the fundraising market, each offering its technical features at a different price. We chose seven platforms to review, consulted specialists, trialled tools, and conducted user research. The guide specifies the pros and cons of each platform.
Let's have a chat about it! Call us on 01903 285900
